If you can’t find your NHIF number, no worries! You can still get it quickly if you need it.
So, I misplaced my NHIF card and needed the number for some salary stuff. Before you get the card, you might need that number. I tried a few things, but calling them and sending a message to the number below worked best for me.
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1. You can send a message and you’ll get your NHIF number
ID*your Id number * e.g. ID 12345678
Here’s what you do: Text the word ID followed by your ID number to 21101. They’ll send you a message with your NHIF membership number, the last month you paid, and your employer’s name if needed.
2. Call the NHIF toll-free number -NHIF Toll Free Line 0800 720 601
Just give them a call and ask for your NHIF membership number. They’ll help you out, no problem. Also, if you’ve lost your card, you can ask where to get a replacement nearby. When I lost mine, I popped into NHIF for a replacement. The lady I spoke to was super nice; she just asked for my ID number and gave me the number right away.
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3. Reach them on social media
If everything else fails, give social media a shot. Tweet at NHIF Kenya on Twitter; they’re pretty quick to respond.