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How to Fix Steam Captcha Not Working

Captchas, those little puzzles you have to solve online, can be a real headache, right? Like when you’re just trying to log in somewhere or sign up for something important, and suddenly, bam! There’s a captcha blocking your way. Steam’s no different. If you’re having trouble with their captcha, don’t panic. Just follow these steps to see if you can get past it.

Restart Steam (or Try a Web Browser)

If you’re having trouble with the Steam captcha, try this first: close down Steam completely and then reopen it. This clears out any glitches and starts fresh. After that, signing in or creating an account should work smoothly—unless there’s something else going on.

Simply close Steam by clicking on “Steam” and then “Exit“. Give it a moment, then open Steam again. You can now try the captcha again, whether you’re signing in or creating a new account.


If this doesn’t do the trick, you could try hopping onto Steam through your web browser. See if you can sign in or make a new account there. If you breeze through the captcha on the website, then the issue might be with the app itself.

Test Your Connection (or Switch to Another Network)

If you’re having trouble loading captchas, your internet might be acting up. Try checking your connection using, it’s free and supported by Netflix. If the test goes smoothly, your connection’s probably fine.


If the test doesn’t go well, try restarting your router and modem. Just switch them off for a minute, then turn them back on. After that, make sure your connection is back and steady. See if you can load things like Steam to confirm.

If you’re still stuck, consider switching to a different network. You could use your phone’s data for a bit. Sometimes that helps if there are problems with loading Steam due to internet settings.

Check for Steam Issues

If you’re seeing a broken CAPTCHA, it might not be your fault. Sometimes Steam’s servers act up, causing CAPTCHAs to misbehave.

To find out if Steam’s having hiccups, just hop over to the Steam status site. It’s not official, but it’s handy. You can see if there are any glitches, big or small, happening worldwide or in your area. Plus, it updates every minute, so you’ll get the latest scoop.


If Steam’s acting up, you’re kinda stuck waiting for Valve to sort it out. Sometimes their status site doesn’t catch up right away. Just hang tight and check back later to see if things have smoothed over.

If it’s not Steam, it’s probably your thing. Gotta dig deeper to fix it.

Disconnect from VPNs

Using a virtual private network (VPN) is like wearing a disguise online to stay safe, but it doesn’t work well with sites like Steam. VPNs sometimes get blocked because they can be used by bad guys. So, if you try to log in or make an account on Steam with a VPN, you might hit a wall with those annoying captcha puzzles.

If that’s what’s happening, try closing your VPN app first. Make sure to also exit Steam before doing this. Afterward, just reopen Steam to check if the captcha is back to normal.

Clear Your Browser Data

Imagine you’re using Steam online and encounter captcha trouble. To fix it, simply clear your browser’s history, cookies, and cache. That should sort things out for you.

If you’re on Chrome, here’s how to clear it.

  • Open Chrome.
  • Tap the menu button.
  • Select “Clear browsing data.”
  • Choose “All time” from the menu.
  • Tick all checkboxes.
  • Click “Clear data” to finish.

After clearing your browser, go back to Steam and try again. If you faced captcha before, retry signing in or creating an account.

Clear DNS Cache

DNS, or the thing that makes web addresses work, can sometimes mess up. Like if it doesn’t refresh, it might make captchas on Steam act weird. It’s like your address book for the internet.

You can quickly refresh your DNS on Windows to fix issues. Just follow these simple steps!

  • Close Steam.
  • Right-click the Start menu and choose Terminal (Admin).
  • Type “ipconfig /flushdns” in the terminal.
  • Press Enter.

Reset Winsock

Having trouble connecting on Windows? Sometimes resetting Winsock can do the trick. If Steam captchas bug you, give it a reset and see if that sorts things out.

Here’s how to reset Winsock:

  • Click the Start menu, then choose Terminal (Admin).
  • In the terminal, type “netsh winsock reset” and hit Enter.
  • Wait for the confirmation message.
  • Close the terminal, then restart your computer from the Start menu.

Fixing Steam Captcha Issues

If your Steam captcha’s acting up, you might feel stuck. But don’t worry! Try the tips above to log in or make your Steam account. Sometimes, just giving it a breather lets Steam sort itself out.

If things are still stuck, it might be your connection. Switch to mobile data. If you’re signing up, use new details. If nothing works, reach out to Steam for help. They might need to step in and fix things for you.

By Tech ChuChu

TechChuChu is a leading technology site that is dedicated to producing great How-to, Tips, Tricks, and Cool Software and Apps Reviews.

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